Privacy Policy

Our Commitment to Online Privacy
At All in Resonance, LLC (“AiR”, “us,” “we,” or “our”), we care about our users' online privacy (“you,” “your,” or the “user,”). We have this Privacy Policy (the “Policy”) to ensure that you understand what we are doing with your Personal Information (as defined below) and to remind you that you have rights when it comes to controlling what is shared online.

Services This Policy Covers
AiR is a business consulting and educational firm that provides businesses with assistance in understanding their company culture and operates an online course (“AiR Support”) and questionnaire (the “AiRial View Questionnaire”) that is provided to AiR client’s employees. This Policy applies to our online services, including our website www.allinresonance.com, the AiR Support, the AiRial View Questionnaire, our social media pages, and any future online services we develop (collectively the “Online Services”). Please note that our business consulting services are controlled by separate service agreements provided to our client’s upon engaging us for such services. Currently access to the AiR Support and AiRial View Questionnaire is only available to our business consulting clients, and access is subject to our approval. This Policy is effective from the date you start using our Online Services and will continue until you cease using our Online Services.

Services This Policy Doesn’t Cover
We may at times link to the websites and services of other brands or partners that we recommend. When you click on one of these links, you are leaving AiR, and this Policy no longer applies. The way our partners or other third parties do business is out of our hands, and we assume no responsibility for the content, privacy policies, or practices of any third-party website or service. Please note that when you are using any other third-party platform to interact with our Online Services, you agree to their services policies, and this Policy is in addition, not in place of such agreements.

Acceptance of Privacy Policy
We know these privacy policies can be tedious to get through. In essence, by continuing to use our Online Services, you agree to let us use your information in the ways discussed in this Policy. For this reason, it would greatly benefit you to read this entire Policy.

What is Personal Information?
“Personal Information” is any information that may allow for an individual to be personally identified. For example, your name, email address, social security number, phone number, residential address, and credit card details are all considered Personal Information. Other information, such as your interests, economic status, customer number, IP address, geolocation, education, and job title, may also be considered Personal Information if that information, when combined with other information, is used to reveal your identity.

Personal Information that AiR Collects
We only collect Personal Information from you when you voluntarily agree to us collecting and using it. You voluntarily agree to us collecting and using your Personal Information by:
  • Directly providing the Personal Information to us: In some circumstances, when interacting with our Online Services, you may be asked to provide specific information so that we can help you with a particular inquiry, or you may give information to us on your own accord, such information may include Personal Information (e.g., your name, email address, phone number, and/or residential address). For example, you consent for us to use the Personal Information you have provided when you reach out to us by email or through our social media accounts, when you use any “contact us” form on our Online Services, when you interact with our AiR Support, when you complete our AiRial View Questionnaire when you interact with our support or customer service teams, and when you interact or comment on our social media pages. When providing Personal Information, you permit us to use such information to fulfill your requests and for our legitimate business purposes. Your comments on our social media pages are accessible to the public.
  • Interacting with our services: You also permit us to collect other information such as your IP address, browser type, geolocation, device type, usage information, click activity on links, frequency of visits to our Online Services, and network connection type while you use our Online Services. We also may receive some interest-based information about you (e.g., your age, gender, location, and likes) when you interact with our social media pages (if you have agreed for third-party platforms to collect such information about you). We only receive and share this type of information in anonymized and aggregated forms; this means you are not personally identifiable to us unless the information is publicly available by another means (e.g., social media engagement data and public social media profiles). However, you should be aware that, in some circumstances, we may be legally required to hand over aggregate data information to law enforcement or regulatory authorities, who may then use this information to reveal your identity. We may use cookies and third-party services, such as Google Analytics, to help us collect and analyze this information.
What About My Credit Card Information?
We do not currently offer any Online Services that require you to provide your credit card information. However, if we do offer a service in the future that requires your credit card information, we will only use PCI-compliant services to process such purchases. This means we never store your credit card information online. When making a purchase through a third-party vendor, we cannot control and are not liable for how your credit card is processed, and you are subject to such third parties terms of service and privacy policies.

What About My Account Passwords?
We don’t personally require you to have a user account to browse our Online Services. However, if you have been invited to participate in AiR Support and/or the AiRial View Questionnaire, you will be provided with a login and password to use to initially log into our AiR Support Portal. You can update your password once you have access to the AiR Support Portal, and such passwords will be encrypted, which means we do not personally have access to them. You may also, at times, be required to create third-party accounts in order to interact with our Online Services, such as if you want to interact with any of our social media accounts (the “Third-Party Accounts”). We have no control over Third-Party Accounts or the personal information requested by these third parties to set up such Third-Party Accounts. We do not have access to passwords created for Third-Party Accounts, and the third-party company completely administers these passwords. We reserve the right to restrict your access to our Online Services at any time in our full discretion.

What About My AiR Support or AiRial View Questionnaire Results?
If you have been provided access to our AiR Support and AiRial View Questionnaire because your employer has signed you up for such Online Services, the results uncovered, progress in the AiRial View Support, assessments made, and behavioral attributes observed are shared with your employer. However, we will not otherwise share such outcomes with any other third party, except in an anonymized format. While in most circumstances, we also share with you outcome results gathered from our AiR Support and AiRial View Questionnaire, there may be some outcomes that we do not share directly with you in accordance with agreements for services that we have with your employer or if we otherwise believe, in our full discretion, that it is not in your best interest.

Cookie Policy
Cookies are small files that we transfer to your computer’s hard drive through your browser when using and interacting with our Online Services.
  • Types of cookies we use: We use both session cookies that are erased once you exit your browser and persistent cookies that stay on your device for a set period of time or until you manually delete them.
  • Why does AiR use cookies? We mainly use cookies to help ensure you have the best user experience possible. However, as mentioned above, we also use cookies to provide us with insight into things like the number of visitors to our website, the type of devices being used to access our website, how visitors ended up on our website, and the general geographic area they are located (again, this information is aggregated and anonymized). As you have probably heard, cookies may also be used to ensure that you see advertisements relevant to your interests. Currently, we do not use targeted advertising on our website or sell any advertising space on our website for third-party use, but we reserve the right to consider this in the future.
  • Can I block cookies? Most browsers have an option to stop your computer from accepting cookies altogether, as well as an option to stop only certain types of cookies. If you decide to block cookies, our Online Services may operate strangely, as we rely on some cookies for our Online Services’ functionality.
You can learn more about cookies at www.allaboutcookies.org.

Reasons AiR Collects Personal InformationWe do not collect your Personal Information to sell, rent, trade, or otherwise abuse it. We only use your Personal Information for our legitimate business purposes, including, but not limited to, the following reasons:
  • To personalize our online features and content;
  • To fulfill or enforce a contract that you or your employer has entered into with us;
  • To help you efficiently access your information;
  • To allow for affiliated third parties to provide additional services to you;
  • To improve, monitor, and test our Online Services and new products or features;
  • To prevent, investigate and address the misuse of our Online Services;
  • To learn about the types of people that are using our Online Services and how we can better market to those people;
  • To allow you to contact us;
  • To allow you to access and participate in our Online Services;
  • To respond to your inquiries and fulfill your requests;
  • To comply with law enforcement and other regulatory authorities; and
  • To communicate with you about our Online Services and features.
Sharing of Personal Information with Third Parties
Although we try to limit who we share your Personal Information with, there are situations where sharing is necessary for our legitimate business purposes. We may share your Personal Information with third parties in the following ways:
  • Agents: Sometimes, we may need to use other trusted companies and individuals to help us provide our Online Services. Whenever a company or individual is working for us, they are acting as our agent. Sometimes our agents may need to access your Personal Information for a particular task, but they do not have the right to use your Personal Information beyond what is necessary and must comply with our privacy practices.
  • New Owners: If we are involved in a bankruptcy, merger, acquisition, reorganization, or sale of assets, your Personal Information may be sold or transferred as part of that transaction.
  • Third-Party Software and Apps: We use several third-party software and apps to make our jobs a little easier. Some Personal Information may be stored, processed, or shared with these software companies and apps.
  • Law Enforcement: We may sometimes be required to share your Personal Information with law enforcement. We will only share your Personal Information when we believe, in good faith, that sharing your information is necessary to protect our business, our clients, or we are obligated under the law to provide such information. Examples include where a legal warrant or subpoena has been issued to us, where we must report information due to a belief that fraud or misuse of our Online Services has occurred, or where our property or safety, or a user’s property or safety, is at risk. In fraud cases, we may also be required to share your Personal Information with investigatory authorities and banks.
  • Your Employer: If you are engaging in our AiR Support and AiRial View Questionnaire as a result of your employer hiring us to render such services, as mentioned above, we may share your outcomes and also your Personal Information with your employer.
Email Policy
  • Emails you can opt out of: We may at times send your emails to keep you updated on what is happening with our business and new Online Service offerings. If you are receiving these types of emails or other marketing emails, it means that you consented to receive these emails either by clicking an opt-in box or by otherwise letting us know that it was all good for us to use your email address in this way. Of course, you are always free to opt out of these emails by simply clicking “unsubscribe.” We will be sad to see you leave!
  • Emails you will not be able to opt out of: You will not be able to opt out of some important emails. For example, we may notify you that updates have been made to this Policy or in the unlikely event that our security safeguards have been breached.
Personal Information Retention and Your Rights
AiR only keeps your Personal Information for as long as necessary to provide our Online Services and per our legal obligations. Depending on your residency, under the law (e.g., the California Consumer Privacy Act and General Data Protection Regulation), you may also have the right to request at any time for us to:
  • Give you access to any Personal Information that we have processed;
  • Disclose third parties we have shared your Personal Information with;
  • Correct any Personal Information that may have been incorrectly processed;
  • Delete your Personal Information from our storage systems;
  • Transfer your Personal Information to another service when technically feasible; and
  • Stop using your Personal Information in specific ways by withdrawing the consent you have given us.
Regardless of whether we are obligated under the law or not, if you would like us to do any of the above, you can contact us using the information provided at the end of this Policy. We will do our best to try to fulfill your requests. However, sometimes we may be required to retain your Personal Information to comply with our administrative, legal, and/or regulatory obligations. For example, we may be required to keep a history of transactions to report our taxes or may need to retain some Personal Information for law enforcement purposes (e.g., fraud monitoring, detection, and prevention). Additionally, we reserve the right to de-identify your data by removing identifying details rather than delete it completely.

Where Your Information is Processed and Stored
We are a business that is formed and operated in the United States. However, in addition to storing Personal Information directly onto our hard drives, we also may use some third-party cloud storage systems and apps to ensure that your Personal Information is not lost. These third parties may store and transfer your information outside of the United States. In certain situations, the courts, law enforcement agencies, regulatory agencies, or security authorities in those countries might be entitled to access your Personal Information.

Liability for Third-Party Software, Apps & Services
We always use our best efforts to pick reputable third-party software, platforms, services, and apps. However, we do not control such third parties and are not liable for any breach of privacy or data security that occurs due to the fault of these third parties.

Keeping Your Information Safe
We are committed to protecting your Personal Information and have physical, electronic, and managerial systems and procedures in place to help safeguard your Personal Information. Unfortunately, no system can guarantee complete security. Third-party viruses or security failures may result in your Personal Information being compromised. You can help prevent unauthorized access to your Personal Information by using antivirus software, creating strong passwords, and limiting access to your personal computer. In the unlikely event that your Personal Information is compromised due to a security breach on our end, we will notify you in accordance with the law.

Protection of Children
Our Online Services are not targeted or intended to be used by people under the age of 18. All children between the ages of 13 and 17 must have permission from their parent or guardian before accessing our Online Services. If you live outside of the United States, your country may apply stricter age limits. In some cases, even if you are older than 13, you may not be legally allowed to access our Online Services regardless of having parental permission. We do not knowingly collect Personal Information from anyone under the age of 13 and delete such Personal Information as soon as we become aware of it.

Changes Made to This Policy
We may modify this Policy from time to time. The date at the top of this Policy lets you know when this Policy was last revised. It is important to check back here occasionally to make sure you have read the latest policy. By continuing to access or use our Online Services after the policy changes, you agree to this Policy.

International Users
Our Online Services are controlled, operated, and administered from our offices within the United States of America and are not intended to be subject to the laws or jurisdiction of any country outside of the United States of America. WE DO NOT REPRESENT OR WARRANT THAT OUR ONLINE SERVICES ARE APPROPRIATE, LEGAL, OR AVAILABLE FOR USE IN ANY PARTICULAR JURISDICTION OTHER THAN THE UNITED STATES OF AMERICA. Those who choose to access our Online Services outside of the United States of America do so on their own initiative and assume all risks associated with such access, including but not limited to any compliance with their particular jurisdictions’ laws and regulations and any United States export controls. We reserve the right to limit our Online Services, in whole or in part, to any geographic location or jurisdiction we choose.

Dispute Resolution
  • Letting Us Know About Complaints
    At AiR, we hope that we can work out any complaints or differences that we may have with you respectfully and calmly. If you have any concerns about our Online Services, please reach out to us to let us know. If we cannot work out our differences together, then the following mandatory binding arbitration will apply to resolve the dispute.

  • Mandatory Binding Arbitration
    If any controversy or claim arising out of or relating to our Online Services or this Policy cannot be amicably resolved, such controversy or claim will be determined by binding arbitration rather than in a court of law. Except that mandatory binding arbitration will not apply with respect to any claims relating to infringement or misuse of intellectual property or any legal dispute that falls into the jurisdiction of a small claim court and would be more efficiently and cost-effectively resolved in a small claims court. The binding arbitration will be governed by the Commercial Arbitration Rules and the Supplementary Procedures for Consumer-Related Disputes of the American Arbitration Association (the “AAA”) and administered by the AAA in Dallas, Texas. Arbitration must be commenced by filing a demand for arbitration with the AAA within one (1) year after the claim occurs or within one (1) year of the party asserting the claim and becoming reasonably aware of the act or omission giving rise to the claim. If applicable law prohibits a one-year statute of limitations for asserting claims, claims must be asserted within the shortest period of time permitted by the applicable law. Except for attorney fees, all other costs associated with the arbitration will be shared equally between the parties, except where the AAA Rules provide otherwise.
  • Prevailing Party
    If an arbitrator or court of law determines a claim against AiR to be frivolous or an opinion is found in our favor by the arbitrators or court, you agree to reimburse us for all fees associated with the arbitration and/or court case, including attorneys’ fees and arbitration/court costs.
  • Class Action Waiver
    You agree to waive any right to participate in a class or representative action or proceeding and warrant that any claims brought against AiR will be initiated only in your individual capacity. Any relief awarded by an arbitrator or court of law will not affect other users of our Online Services.
You are not entitled to assign this Policy, in whole or in part, to another person, without the prior written consent of AiR. We reserve the right to assign this Policy, in whole or in part, to any third party at any time without notice, including but not limited to any individual or entity acquiring all or substantially all of our business or assets.

Waiver and Severability
No waiver by AiR of any term or condition in this Policy will be deemed or construed to be a waiver of such term or condition in the future, or of any preceding or subsequent breach of the same or any other term or condition of this Policy or any other agreement. If any term or condition in this Policy is declared to be invalid, illegal, or unenforceable for any reason, the remainder of the provisions will remain in effect and will be enforceable to the fullest extent possible.

Applicable Law and Jurisdiction
Except where otherwise required by mandatory law, this Policy is to be governed by and interpreted, constructed, and enforced per the laws of the state of Texas without regard to conflict of law provisions. All disputes are to be resolved in the jurisdiction of Travis County, Texas.

Entire Agreement
All previous written and oral agreements and communications related to the subject matter of this Policy are superseded and amendments may only be made in writing.

Contact Us
Thank you for your patience in getting through all of the necessary legal language in this document! We have tried to be as transparent as possible in communicating our expectations regarding our Online Services. However, if you have any questions about this Policy or our Online Services in general, please reach out. We would be more than happy to explain.

Contact us by clicking Here.

Contact Address:
All in Resonance
5313 Serene Hills Dr, #1805 Austin, TX, 78738-1248